CONFLICT MANAGEMENT AMONG STAFF OF PUBLIC INSTITUTIONS IN CAMEROON
Abstract
This study investigated conflict among staff of public institutions with the case between academic and non-academic staff of university of Buea. The study was guided by three research questions and three null hypotheses. The design of the study was descriptive survey. The population of the study was 1000 respondents.
A simple random sampling technique was used to select a sample of 100 subjects, comprising 50 academic and 50 non-academic staff from the university. Purposive sampling technique was also used to select another 10 academic and non-academic staff for the interview.
The instrument for data collection was a questionnaire and Interview guide which was put in prose form. The statistical package of social scientist was used in this research. The researcher made use of chi-square to test the null hypotheses and level of significance.
Findings of the study were that interpersonal and intrapersonal conflicts, breakdown in communication, subordinate conflicts and breakdown of collective bargaining, among others are the nature of conflicts experienced in the state’s university of Buea.
It was also found that breach of communication, poor human relationship, unequal attention to staff welfare, differences in staff perception, inadequate representation of staff in decision making, competition for scarce resources and their allocations, were among the sources of conflicts.
The study revealed that conflict increases disunity, communication gap, bitterness, helps staff to voice out their dissatisfactions, reduces motivation, decreases productivity. The responses of academic and non- academic staff did not differ significantly (p<0.05) with regard to the strategies suitable for managing conflicts in University of Buea.
Among the recommendations were that university management should adopt the identified management strategies of conflict which, among others, include mediation, negotiation, dialogue, and effective communication that will tackle conflict between academic and non-academic staff in UB so as to enable them work together in peace for the effective and efficient achievement of the university goals.
Check out: Public Administration Project Topics with Materials
| Project Details | |
| Department | Public Administration |
| Project ID | PUB0063 |
| Price | Cameroonian: 5000 Frs |
| International: $15 | |
| No of pages | 90 |
| Methodology | Descriptive |
| Reference | yes |
| Format | MS word &PDF |
| Chapters | 1-5 |
| Extra Content | table of content, questionnaire |
This is a premium project material, to get the complete research project make payment of 5,000FRS (for Cameroonian base clients) and $15 for international base clients. See details on payment page
NB: It’s advisable to contact us before making any form of payment
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CONFLICT MANAGEMENT AMONG STAFF OF PUBLIC INSTITUTIONS IN CAMEROON
| Project Details | |
| Department | Public Administration |
| Project ID | PUB0063 |
| Price | Cameroonian: 5000 Frs |
| International: $15 | |
| No of pages | 90 |
| Methodology | Descriptive |
| Reference | yes |
| Format | MS word & PDF |
| Chapters | 1-5 |
| Extra Content | table of content, questionnaire |
Abstract
This study investigated conflict among staff of public institutions with the case between academic and non-academic staff of university of Buea. The study was guided by three research questions and three null hypotheses. The design of the study was descriptive survey. The population of the study was 1000 respondents.
A simple random sampling technique was used to select a sample of 100 subjects, comprising 50 academic and 50 non-academic staff from the university. Purposive sampling technique was also used to select another 10 academic and non-academic staff for the interview.
The instrument for data collection was a questionnaire and Interview guide which was put in prose form. The statistical package of social scientist was used in this research. The researcher made use of chi-square to test the null hypotheses and level of significance.
Findings of the study were that interpersonal and intrapersonal conflicts, breakdown in communication, subordinate conflicts and breakdown of collective bargaining, among others are the nature of conflicts experienced in the state’s university of Buea.
It was also found that breach of communication, poor human relationship, unequal attention to staff welfare, differences in staff perception, inadequate representation of staff in decision making, competition for scarce resources and their allocations, were among the sources of conflicts.
The study revealed that conflict increases disunity, communication gap, bitterness, helps staff to voice out their dissatisfactions, reduces motivation, decreases productivity. The responses of academic and non- academic staff did not differ significantly (p<0.05) with regard to the strategies suitable for managing conflicts in University of Buea.
Among the recommendations were that university management should adopt the identified management strategies of conflict which, among others, include mediation, negotiation, dialogue, and effective communication that will tackle conflict between academic and non-academic staff in UB so as to enable them work together in peace for the effective and efficient achievement of the university goals.
Check out: Public Administration Project Topics with Materials
This is a premium project material, to get the complete research project make payment of 5,000FRS (for Cameroonian base clients) and $15 for international base clients. See details on payment page
NB: It’s advisable to contact us before making any form of payment
Our Fair use policy
Using our service is LEGAL and IS NOT prohibited by any university/college policies. For more details click here
We’ve been providing support to students, helping them make the most out of their academics, since 2014. The custom academic work that we provide is a powerful tool that will facilitate and boost your coursework, grades, and examination results. Professionalism is at the core of our dealings with clients.
For more project materials and info!
Contact us here
OR
Click on the WhatsApp Button at the bottom left
Email: info@project-house.net
